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FAQ

How do I reserve a bike?

Click here and select the dates you are interested in. Select the bike you like from the list of available bikes and also select the pickup location of your choice. You will be asked to login or sign up. Sign up is easy with few essential details like email address and phone number. After that, reconfirm your selected bike, dates and pickup location and you will be taken to the payment gateway. Your reservation is confirmed after you make the payment.

From where do I pick up the bike?

You can pick up the bike on the day of your reservation from your selected location. The address will be mentioned in the confirmation email. Click here for the addresses of all the Two Wheel Drive India locations.

What are the documents that I need to submit to take the bike?

The following would be the documents that need to be submitted for renting the bike

Valid Driving License to ride a motor-cycle with gear in India. For international visitors, a valid driving license from their home country with International Driving Permit is necessary along with a valid Visa. Original to be brought, copy will be retained for record

Any two of the following

i. Test email to reservation@twowheeldriveindia.com from your work email ID
ii. Passport. Original to be brought, copy will be retained for record
iii. Swipe your credit card on our EDC machine for Rs.1. The credit card should be in your name.

How do I pay if I have an International Credit Card ?

International credit cards cannot be used to pay for your Two Wheel Drive India Rentals through our existing payment gateways. While we are working to make this possible, please send a mail to reservation@twowheeldriveindia.com and we will be happy to assist you with a PayUMoney link.
Surcharge applicable based on card currency.

When does my order get confirmed?

Your booking will be confirmed on receipt of payment. You will receive an email from Two Wheel Drive India confirming your booking and the address of the pick up location

What is the cancellation policy?

Please go through our Refund/Cancellation Policy

Is there any limit on the age of the rider?

Yes, the rider has to be at least 21 years of age to ride the bikes.

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